Institutional living in detention has undermined the independence and dignity of adults, and destroyed normal family life and particularly the role of parents; authority figures have been officials, not Mum and Dad; roles have been reversed, with children parenting sick parents. We must do what we can to help parents recover their roles – build them up, overcome any feelings of inadequacy and powerlessness. Beware of the empowerment of the “child interpreter” vis a vis their parents! Lack of English does not turn an adult into a child. Our relationships must be adult to adult.
Expect the predictable: separation from own immediate and extended family will preoccupy people. Be sensitive: we can’t displace their family. Search for family members remains foremost in their minds. We are “add-ons” – the new friends. We can certainly welcome them into our family- and be loved for that. But absent family comes first in their hearts and we need to be sensitive to the enormous and constant sense of loss and grief. Many have no current knowledge of their family – years of separation. It is gut wrenching. Listening and just being with our friends is important. We will need to recognise when some need professional help, and hand over.
Prepare for the emotional crash. The reality of the 5 year temporary visa will impact in a few weeks/months after arrival. Certainly by 6 months. This heralds a new level of grief, because the system does not allow family reunion. We must maintain the campaign to abolish temporary protection visas.
Priority on arrival will be communications-contacting friends and relatives, if possible. The Australia and world wide network is amazing. Donations of money to support this communication- telephone and e mail- will be empowering. They learn the system quickly- gain confidence and absorb the know how of friends in their ethnic community about best deals etc Accept and respect that re establishing contact with their own people is extremely important. It may be that pen pals will chose to go to another city and not to us. The adult choice is theirs. Disappointing as that may be for us.
Think about the nature of friendships that have developed through letter writing, e mails and telephone calls. They have been an absolute lifeline- a connection with real people who care. And, like all friendships, some may fade as circumstances change. Being out of detention and sort of free, is a major change of circumstance. Be aware that it has been an unequal relationship. We are free, they were not, and really are not now. Communication was/is in our language, not theirs. We are secure, they are not.
Think about the possible feelings of loyalty/dependency and obligation to Australian friends. We gave gladly, voluntarily? No need for obligation! Check on the cultural values of our friends – think about our own. There is undoubtedly deeply felt gratitude for the human kindness and generosity of the many faithful people who have written, sent telephone cards, sent gifts etc over the years. It will be lifelong, and it has been a most remarkable and unique expression of friendship and love. However, we need to be wary of feelings of “ownership” and dependency – both ways. We can’t “own’ them any more than we “own” our adult children! And our refugee friends don’t “own” us to be their personal providers, carers and bankers! Keep the relationship healthy and sensible.
Cultural, language and lifestyle adjustments will be major. Adults will need to take control of their own lives again, and some may falter. We need lots of patience. Everything can be new/unfamiliar to our friends. It is hard to learn when you are confused, unhappy or not sleeping well. They are out of the habit of making decisions – and have to relearn the skills of independent living. Independence will be new for some – especially women! Be sensitive to spiritual needs. Many of these refugees were persecuted because of their religion and are devout believers. A Koran and prayer mat can be wonderful welcoming gifts from respectful friends. Bilingual dictionaries are always useful – you may need one!
We need to acquire as much knowledge and understanding as possible about the language, culture and religion of new arrivals. Much is available on the internet, and leadership within the ethnic community may be able and willing to assist. Check if there is an interfaith group you can contact. Draw on existing background information, settlement check lists, community contacts which have been developed for the settlement services for off shore refugees. Pool our resources – share them through the internet.
Check on the interpreter services available and the access to the languages of our friends. Learn how to use an interpreter/ telephone interpreter service. Be clear that people have the right to interpreting – and insist that the Telephone Interpreter Service is used by doctors if no on site interpreter is available. Do not rely of children or other amateurs – it is not fair and it may be very inaccurate and life endangering!
WHAT WILL DIMIA DO FOR NEW ARRIVALS?
1. Travel arrangements to destination, through IOM. Refugees are consulted on their preferred destination, but their choices are not guaranteed. Those without contacts in preferred destinations can be assigned to places other than Sydney and Melbourne. DIMIA State Offices may advise relatives/support groups of arrival details, when they know them. (Notice has been short in the past). Make contact with the DIMIA Office.
2. On arrival accommodation for one night; suitable clothing (not clear whether provided in Nauru or on arrival). IOM has been responsible under its contract for providing all with basic necessities. Winter clothing will be an issue- check with your DIMIA Office that it has been provided.
3. On arrival orientation session, link to Centrelink and application for Special Benefits, some initial payment; the opening of a bank account for electronic transfer of Special Benefits payments, using the hole in the wall; application for Medicare, Health Card ; introduction to or information about torture and trauma counselling service and introduction to community support groups like Romero Centre(where available). Make yourself know to the DIMIA Office
WHAT WILL THE COMMUNITY BE EXPECTED TO DO?
EVERYTHING ELSE!
On day two, refugees on temporary visas are on their own. They do not have access to normal settlement support services for migrants and refugees.
Their own ethnic/religious communities often lack infra structure and are struggling with their own settlement. The best integrated people are usually working. Refugee communities are usually at the bottom of the socio economic scale – poor and with minimal assets on arrival. Some are deeply indebted and paying off loans to sponsor relatives under the humanitarian program.
Individuals, and community groups like the Romero Centre organised in response to the needs of refugees on temporary visas, voluntarily fill in where Commonwealth settlement services are denied.
Initial help is needed with:
LOW COST ACCOMODATION/BASIC FURNITURE, BEDDING
UNDERSTANDING CONTRACTS/LEASE/HIRE PURCHASE
BOND/RENT ASSISTANCE APPLICATIONS
ACCESS TO MEDICAL/DENTAL SERVICES
ACCESS TO COUNSELLING/MENTAL HEALTH SERVICES
EMPLOYMENT /FAIR WAGE, SAFE CONDITIONS
ENROLMENT IN STATE FUNDED ENGLISH COURSES
SCHOOL ENROLMENT/CHILDCARE ENROLMENT
APPLICATION FOR STATE HOUSING LISTS
The personal, social and religious support is on going in the context of friendship and what good neighbours have always done. We learn from each other and our lives are enriched by the giving and the receiving.
The Romero Centre provides support to refugees on temporary protection visas. Established in 2000, we have been witness to the torment of life in limbo and strongly advocate for the abolition of temporary visas and an end to unnecessary indefinite detention of innocent refugees. Your donations will enable us to continue this work for as long as needed.
(Memorandum prepared by Frederika Steen, Romero Centre PO BOX 6115 Buranda, Queensland 4102 Tel 07 33932500, 17 June 2004. For more information on how you can help, write: romerocentre@bigpond.com or call +61 733 932 500)